It is always difficult to change the behaviour of the team, especially in cases where management changes or some processes change. We always complain that the team is adamant and not ready to accept any change.

Why are all or majority team members not ready to accept the change?

What factors restrict them to accept the change?

How much time does it take to change the behaviour of the team?

How to implement the changes so that team can smoothly adopt it without any resistance?

AND the main issue is how to change the behaviour of the team within the…

Have you ever seen a shopkeeper in a shop with an assistant there, waiting for customers, struggling with less number of customers visiting the shop and decided to increase more assistants in the hope of increasing customer volume just by increasing the staff?

Sounds ridiculous?

Yes, but it's true in large businesses with no. of outlets, where we have no idea about the sufficiency of staff, and we never try to get the optimum productivity from the existing staff. Rather, We need more staff only because existing ones are not productive.

What is the leaders' role then?

Are we taking…

Ajay Mandwariya

Banker with rich experience of 27 years

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store