It is always difficult to change the behaviour of the team, especially in cases where management changes or some processes change. We always complain that the team is adamant and not ready to accept any change.

Why are all or majority team members not ready to accept the change?

What…


Have you ever seen a shopkeeper in a shop with an assistant there, waiting for customers, struggling with less number of customers visiting the shop and decided to increase more assistants in the hope of increasing customer volume just by increasing the staff?

Sounds ridiculous?

Yes, but it's true in…

Ajay Mandwariya

Banker with rich experience of 27 years

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